Privacy Policy
Last updated: 4 June 2026
HOD Media ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use hodmedia.in and our services.
1. Information We Collect
- Contact details: name, email, phone, business name (when you register or contact us)
- Account information: login credentials, store details (for ecommerce platform users)
- Payment information: processed securely by our payment partners; we do not store full card details
- Usage data: how you interact with our website and platform
- Communication data: messages you send us via forms, email, or WhatsApp
- For merchants: data about your store, products, orders, and your customers
2. How We Use Your Information
- To provide and manage our services
- To process payments and subscriptions
- To run and optimize advertising campaigns on your behalf
- To communicate with you (service updates, support, marketing with consent)
- To improve our services
- To comply with legal obligations
3. WhatsApp & Communications
With your consent, we may contact you via WhatsApp, email, SMS, or phone regarding our services, leads, and campaign updates. You can opt out at any time.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Payment processors (Razorpay, PayU, Cashfree) to process transactions
- Advertising platforms (Meta/Facebook) to run your campaigns
- Service providers who help us operate (hosting, email, analytics)
- Authorities when required by law
5. Merchant & Customer Data
If you run a store on our platform, you are the controller of your customers' data. We process it on your behalf to operate your store. You are responsible for your own privacy practices toward your customers.
6. Data Security
We use industry-standard measures including SSL encryption, secure hosting, and access controls to protect your data. No method is 100% secure, but we take protection seriously.
7. Data Retention
We retain your data while your account is active and as required by law. If your plan expires, your store data is retained so you can resume later; you may request deletion.
8. Your Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data (subject to legal retention requirements)
- Withdraw consent for marketing communications
Contact hello@hodmedia.in to exercise these rights.
9. Cookies
Our website uses cookies for functionality, analytics, and improving your experience. You can control cookies through your browser settings.
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
11. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this policy. The "last updated" date reflects the latest version.
13. Contact Us
HOD Media
GF-30, Krishna Heights, Jagatpur Road, opp. Archway, Gota, Ahmedabad, Gujarat 382470
Email: hello@hodmedia.in | Phone: +91 85302 62601